FAQs

How long will it take to ship my order?

Typically, your order will be shipped within 24 hours of placing it. After that, the shipping time will depend on the shipping method you choose and your location. We provide estimated delivery times at checkout, based on the shipping method and destination you select. You can also track your order to get real-time updates on its shipping status.

Will this Apple Watch band fit my wrist?

Our sizing's are very broad to accommodate all wrist sizes. We also have a size guide at the bottom of each description for each band we offer.

Do you offer a warranty?

All the products listed on our website come with a Lifetime Warranty, including watch bands, cases, and replacement connectors. If any of these items are found to be faulty or broken, simply send us an email and our friendly team will replace them free of charge.

My band is too big, can I make it smaller?

Certainly! Our watch bands are designed to fit a wide range of wrist sizes. We also provide a guide that explains how to remove links if needed.

My order has arrived, but an item is missing. Why did this happen?

It's important to note that sometimes orders with multiple items may be shipped separately due to different storage locations or a temporary lack of stock at the time of order placement.

When we encounter situations like these, we strive to deliver your items as quickly as possible, which may result in separate shipments. Rest assured, the missing item will be shipped to you as soon as it becomes available, and you will receive a separate tracking number for it.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, Apple Pay, Google Pay, PayPal, and ZipPay.

How do I track my order?

You can tracking your order using our "Order Tracking" page.

Can I cancel my order after I've placed it?

Absolutely! You may cancel your order and receive a full refund within 12 hours of placing it.

Can I change my shipping address after placing my order?

Yes, provided that your order has not been shipped yet.

Are my personal and payment details secure on your website?

Absolutely! At our company, we take security and privacy seriously. We use a range of encryption technologies to safeguard our customers' personal and payment information both during transmission and while it is at rest. We also have implemented secure authentication mechanisms to prevent unauthorized access to our systems. Additionally, we adhere to the Payment Card Industry Data Security Standard (PCI DSS) and other industry standards to ensure the highest level of security for our customers' payment information.